Bunnings Byron Bay

I was disappointed during a recent visit to Bunnings Byron Bay to see a number of Wollemi pines in very poor condition — visibly wilted, dry, and some already dead. These are not ordinary plants; they are a critically important species that was once thought extinct, and they require consistent care, particularly adequate watering. When I raised my concerns with a staff member, and asked if he would water them (or if I could) I was told they would not be, and they would not be discounted and would simply be discarded if they declined further. That response was genuinely upsetting and felt at odds with the responsibility that comes with selling such a significant species. I hope Bunnings Byron Bay can reconsider how Wollemi pines are cared for in-store and ensure staff understand their importance and basic requirements. With proper attention, these plants should thrive rather than be neglected then wasted.

It's a small store which judging how busy it gets at times it should be bigger. However the cost of real estate in Byron is exorbitant. So finding a bigger piece of land is going to be fun. The young team members are at different levels of experience and are doing ongoing training to improve their service so yes, sometimes it's a mixed bag of trying to find any one of the tens of thousands of products on the floor. My experience is always pleasant with whoever serves me doing their best to provide a good service to me.